FAQs

Roseway Resident Services is a full-service resident programming company for multifamily communities. We plan and run resident events, wellness programs, concierge services, grand openings and resident supportive services programming, handling planning, vendors, on-site execution and follow-up reporting. We are based in Texas, with established programs in Dallas-Fort Worth, Austin, Houston and San Antonio.

We design and run resident programs for:

• Tax credit and affordable housing communities
• Conventional multifamily properties
• Luxury apartments and high-end residences
• HOAs and residential communities
• Independent living and senior communities

We primarily serve multifamily communities in Texas, with established programs in Dallas-Fort Worth, Austin, Houston and San Antonio. We also take on select projects nationwide; see our service areas or contact us for details.

Start with your Land Use Restriction Agreement (LURA). It lists the specific supportive services your property owes, how often they must happen and where. Then look for a provider who can deliver those exact services on site, free of charge to residents, and hand back the records a TDHCA monitoring review looks for: sign-in sheets with dates and unit numbers, flyers and calendars, and provider agreements and invoices.

Roseway plans and delivers programming for tax credit and affordable communities in Texas, including life skills and job readiness workshops, financial literacy education, health and wellness sessions, and kids and family programming, with organized follow-up records. Your compliance team should still confirm that each planned service matches your LURA. For the full picture, read our guide: TDHCA Resident Supportive Services: What Counts and How to Document It.

Generally, no. Required supportive services are defined by your property’s LURA and usually focus on education, health, financial or skills programming. Social events build community, but they typically do not satisfy a supportive services requirement on their own. Check your LURA and current TDHCA rules for your property.

No, and no vendor can promise that. Your LURA and TDHCA’s rules decide what counts. Roseway delivers the programming and keeps the records organized; your compliance team should confirm that each planned service matches the services your LURA requires.

Every program ends with a follow-up report covering attendance and resident feedback, along with post-event photos. For affordable communities, Roseway keeps sign-in sheets, flyers and provider records organized so your team has them ready for ownership and compliance reviews.

Yes. That is the core of Roseway’s model: planning, vendor coordination, on-site execution and follow-up reporting are all handled by Roseway rather than your on-site staff.

Yes. We tailor programming to your property’s resident demographics, goals and budget, and plan around your on-site team’s calendar.

It depends on the number and type of programs, your community’s size and your goals, so Roseway prepares a custom quote for each property. Contact us to talk through your budget.

We use resident communication plans, targeted promotion and activities chosen around the interests of your community.

Yes. Vendor sourcing, vendor insurance and permit tracking, and day-of coordination are part of the full-service model.

Resident events are one part of it: the programming itself. Resident experience is the broader, ongoing relationship: how engaged, satisfied and connected residents feel. Events, wellness programming and support services all contribute to it.

Yes. The free 60-second Resident Experience Check gives you a Resident Experience Score with practical recommendations.

Yes. If you are a local business, entertainer or vendor interested in partnering with us on resident events, email info@rosewayrs.com or visit Partner with Us.

Fill out the contact form, call +1 (469) 830-1872, or email info@rosewayrs.com. We respond within one business day.